We compiled a list with interesting trends around user-written hotel reviews on travel websites & apps. While there’re overall no revolutionary changes, we can see a lot of incremental improvements and experimentation. Check out our top 8:
Reviews are a must-have for any site or app trying to sell hotel rooms. Descriptions and hotel stars simply cannot relay the same level of trust.
There are dozens of booking and review sites which allow guests to publish hotel reviews. Since most use unique sets of ratings, this results in hundreds of rating, too many to keep track and make sense of. Read more
The Sharjah Commerce and Tourism Development Authority has selected hospitality reputation data powerhouse Olery to boost its position as a travel destination. “We need a world-class system to provide us with accurate data and industry insights,” said Director General HE Khalid Jasim Al Midfa. “Olery has established itself in the Middle East as a trusted partner of tourism authorities.” The authority will leverage Olery’s real-time data tools and relevant reporting on Sharjah’s hotel performance. Olery (olery.com) provides travel data for the leisure and hospitality industry. Read more
The newly-released Olery Report on Middle East destinations shows that almost all countries guest experience improved in 2014. Analysing 1.9 million online reviews, “Guest Experience in the Middle East” also indicates that Cyprus holds the #1 ranking. The number of online reviews in the global hospitality industry grew 321% in 2014. Online Reputation in the Middle East The …Read more
Doha, Qatar / Amsterdam, The Netherlands – February 8th, 2015: Qatar Tourism Authority (QTA) has signed a deal with Olery, provider of online hotel and travel data, to get immediate and real-time data and reports on the quality of the services and operations carried out by Qatar’s hotels.
The signing ceremony was attended by Hassan Al Ibrahim, Chief Tourism Development Officer at QTA, and Kim Van Wijngaard, CEO and co-founder of Olery, in the presence of His Excellency Issa bin Mohammed Al Mohannadi, Chairman of QTA, and Her Excellency Yvette Burghgraef – Van Eechoud, Ambassador of Netherlands to Qatar.
For hotels the importance of online reviews cannot be overstated. Many recent reviews suggest a healthy and popular hotel. The volume also influences the ranking in which hotels are displayed on review sites. Olery Feedback is now able to drastically increase the amount of reviews for hotels with a new feature: Review Surveys. This kind …Read more
Our Dutch followers have the opportunity to indulge in the new issue of Quote. The magazine is hugely popular and well known for its version of the Fortune 500 list for the Netherlands. Kim talks about her experience as a female entrepreneur and provides some valuable tips for women who want to make it in …Read more
It’s been a long time since the launch of Olery Reputation in 2011. We set out to create a powerful and intuitive online reputation management solution and are proud to call many hotels all over the world our customers.
Expanding internationally isn’t always easy. The amount of reviews to analyze is rising exponentially and we are constantly adding new review sources. To be able to keep up with the growth we build a pretty advanced platform to capture, analyze and process thousands of reviews every day.
We are very excited to announce that from now on you can access this platform via the Olery Review Data API to enhance or even build your own application with review data from millions of travelers. Read more