In time for the Arabian Travel Market in Dubai we’re releasing our yearly report on the guest experience in hotels located in countries across the Middle East. More than 2.5 million online guest reviews over the past 12 months were analyzed for this report.
As in last year’s report, Cyprus is holding on to its #1 ranking among hotel customers. However, the country suffered a minor setback in guest experience ratings and other destinations are catching up quickly. When it comes to room quality and cleanliness Abu Dhabi already has the better offering.
The report also shows that most country’s guest experience continued to improve in 2016 and Early 2017. Hotels in Oman, Saudi Arabia and Qatar made the biggest advancements, with improvement rates between 2.8% and 3.3%.
Olery is attending the Arabian Travel Market, April 24 – April 27. Our CEO, Kim van den Wijngaard is in Dubai during and after the event. Contact us for a meeting during the fair or afterwards.