Do all the noise complaints come from the same room? Do 20-somethings wish the bar stayed open later? We break down the data so you can look into trends and identify patterns in a snap. You can also compare reviews across different hotel locations, confirming whether your guests are having a consistently pleasant experience.
You know your hotel’s style and clientele better than anyone. Olery allows you to fully customise the look of your hotel survey, so it becomes a seamless part of your guests’ experience—not only matching your brand, but also fitting into the typical needs of your guests. Do most of them carry a smartphone? Place QR codes they can easily scan. Would they rather see a follow-up email back at home? Olery Feedback can do it all.
Guests can choose among eight different languages when taking our surveys—which makes their feedback even more reliable.
Survey responses are transmitted instantly to your dashboard, so you can respond on the fly.
No new gadgets, no manuals. Our products are designed to get you going right away.
Use real feedback data to drive decisions about how you run your business.