Even when you strive for consistency, each property in your franchise is bound to present unique challenges. Filter incoming reviews by location so that you can identify these issues even faster.
Olery’s dashboard reports online feedback and survey responses as soon as they’re posted, giving your managers and hotel staff the opportunity to address issues immediately—sometimes even before the guest has checked out—and further establish a reputation for great, thoughtful service.
Our tools are easy to tailor to your own needs. Don’t need certain features? Want to be able to focus quickly on your three newest properties? Set your dashboard to show only the information you need—or create multiple dashboards that each focus on specific regions or areas of service.
Our products are designed to be easy to use and set up, so you don’t have to waste time with hours of staff training or equipment installation. Each of your managers can take ownership of their own dashboards—so you’ll still see the essentials, while empowering each property manager to address specific issues and engage directly with their guests.