Over 100 sources. In real time.
Olery Reputation automatically collects guests reviews and ratings of more than 100 renowned review and booking websites. So you will get a complete and realistic picture of the sentiments of your guests.
Reacting has never been this easy.
Online reputation management is definitely not one-way communication. Reactions from the hotel on guest experiences, ratings and tips contribute to a positive experience. Olery Reputation enables you to immediately provide this response. Quick and easy.
Simply forward information.
Guests reactions are sometimes very specific. Therefore it is important that this information is being sent to the right place within your organization. With Olery Reputation you are able to forward reviews and reactions in no time to the right person or department.
Translations with one mouse click.
You welcome hotel guests from all over the world. They often use their own language when writing hotel ratings. With one mouse click Olery Reputation translates these reviews into any language you want. So you will never miss a thing.
Always informed with alerts.
Do you want to be sure not to miss any guest reviews, tweets, check ins or other actions? Then activate the setting ‘alerts’. Olery Reputation then automatically sends you message notifications via email. Set it only once and you do not need to worry about it anymore.
Filters for customized information.
Almost all information in Olery Reputation can be customized with filters for language, sentiment, review category, source or rating, or a combination of these. This way you will have, quickly and at all times, all relevant information at hand.