This page provides an overview of the most popular website with hotel reviews. Most so-called online travel agencies (OTAs) feature guest reviews for the hotels on their website. There are also travel communities which allow their users to review hotels, restaurants and other places.
Almost all user reviews consist of a set of ratings and a written comment, sometimes split in a positive and negative section. The ratings often include topics like cleanliness, service, location, food, value for money and others. Most travel review portals use slightly different sets of ratings.
A majority of the hotel review portals has started to indicate whether a review comes is “verified”. This means the provider is verifying that the reviews has really stayed at the hotel.
This is not a complete list of all hospitality review sites and apps on the internet, but should provide you with a good overview of the most important ones. Please get in touch with us if you find missing or incorrect information. In case you need more information for research or journalistic purposes, please also contact us.