Hotel Review Sites

Discover the world’s most popular hotel review sites

Below you find information about over 40 popular websites with user reviews of hotels and restaurants. We have indicated whether the reviews are verified and if businesses can publicly respond to complaints. If you are interested in more information and hotel review data for commercial, journalistic or research purposes, please get in touch. Provided by Olery.

Afisha is one of the leading entertainment websites in Russia.

more than 40 000 reviews

no management response possible, partly verified reviews

Agoda is Asia’s leading and fastest growing online hotel reservation service.

more than 4 million reviews and 650 000 properties

no management response possible, verified reviews

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APPLE WORLD is a very popular website with all kinds of information for Japanese travelers.

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no management response possible, verified reviews

Atrapalo is a booking website (OTA) from Spain. It also operates in most South American countries.

more than 1 million reviews and 300 000 properties

no management response possible, verified reviews

Booking.com is one of the largest online travel agencies (OTA) in the world. It belongs to the US travel giant Priceline.

more than 49,8 million reviews and 671 902 properties

management response possible, verified reviews 

Ctrip is the most popular travel and hotel booking site in China.

more than 30 million reviews and 400 000 properties

no management response possible, partly verified reviews

Despegar is one of the largest booking portals in South America. It’s a one-stop-shop for both tourist and corporate travel.

more than 9 million reviews and 150 000 properties

no management response possible, not verified reviews

DiningCity is one of the leading online restaurant guides with reviews, pictures, photos, videos and menus of all the restaurants in the Netherlands.

more than 200 000 reviews and 2 500 properties

no management response possible, not verified reviews

Eet.nu is one of the top Ducth restaurant review websites.

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no management response possible, not verified reviews

Facebook is the biggest social media website, which contains a big number of property reviews.

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management response possible, not verified reviews

Foursquare is a local search and discovery service mobile app with lots of traveller insights about the places

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no management response possible, not verified reviews

Google allows its users to write reviews of any businesses they can find on Google maps. This includes hotels, restuarants and attractions.

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no management response possible, not verified reviews

Hostelling International (HI) is the only global network of Youth Hostel Associations.

more than 4 000 properties

no management response possible, verified reviews

HolidayCheck is the largest review site for German (and other German-speaking) travelers. It offers very detailed hotel reviews.

more than 10 million reviews and  400 000 properties

management response possible, partly verified reviews

HostelBookers is a very popular booking site for travelers on a budget. It offers hostels as well as affordable hotels.

more than 35 000 properties

no management response possible, verified reviews

Hostelworld is the world’s number one hostel booking website.

more than 3,5 million reviews and 30 000 properties

no management response possible, verified reviews

HotelClub is a brand of Orbitz.

more than 74 000 properties

no management response possible, partly verified reviews

HotelSpecials is a brand of Hotel Booker BV which operates a number of travel deal sites in Europe.

more than 5 000 properties

no management response possible, verified reviews

Hoteliers is Dutch online travel agency (OTA).

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no management response possible,verified reviews

Hotels.com on of the most successful hotel booking sites worldwide. Hotel.com is owned by Expedia.

more than 6,5 million reviews and 435 000 properties

no management response possible, verified reviews

Hotel.de is a major online travel agency (OTA) in the German market.

more than 2 million reviews and 250 000 properties

no management response possible, verified reviews

Hotels.nl is of the biggest players on the Dutch online hotel reservations market.

more than 2 000 properties

no management response possible, verified reviews

HRS is an major international OTA (online travel agency) from Germany.

more than 250 000 properties

no management response possible, verified reviews

Iens is the largest source for restaurant information in the Netherlands.

more than 200 000 reviews and 20 500 properties

no management response possible, not verified reviews

InsiderPages.com lets useres review all kinds of businesses.

more than 1,5 million reviews

no management response possible, partly verified reviews

LateRooms is a major hotel booking site from the United Kingdom. It operates internationally.

more than 1,4 million reviews and 55 000 properties

no management response possible, verified reviews

Londong Eating is a popular restaurant guide for London.

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no management response possible, not verified reviews

MyTravelGuide is US-centric meta search portal.

more than 75 000 properties

no management response possible, not verified reviews

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OpenTable is a leading provider for restaurant reservations. It’s owned by Priceline.

more than 32 000 properties

no management response possible, verified reviews

Orbitz is a major player in the travel agency sector. It operates multiple brands.

more than 100 000 properties

no management response possible, partly verified reviews

Otzyv is a major Russian travel website with hotel and resort reviews.

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no management response possible, partly verified reviews

Priceline and Expedia are the two top players in the travel booking market. Both are based in the US. They own and operate various brands worldwide.

more than 300 000 properties

no management response possible, verified reviews

Splendia is an OTA (online travel agency) for luxury hotels. Guests can become members of Splendia and claim special deals at some hotels.

more than 430 000 reviews and 3 000 properties

no management response possible, verified reviews

TopHotels is one of Russians leading hotel booking portals.

more than 429 067 reviews and 74 000 properties

no management response possible, not verified reviews

Travelocity is an OTA (online travel agency) with focus on the US market. It is owned by Expedia.

more 510 000 properties

no management response possible, verified reviews

TripAdvisor is the world’s largest travel review site. It also provides hotel booking meta search.

more than 225 million reviews and 4.9 million properties

management response possible, partly verified reviews

Trivago is a hotel price comparison site (meta search). It’s very popular in Europe and owned by Expedia.

more than 140 million reviews and 750 000 properties

no management response possible, verified reviews

Vakantiepanel.nl is a Dutch holiday review site.

more than 20 535 properties

no management response possible, partly verified reviews

Vakantie ReisWijzer is a local Dutch site which contains traveler reviews of accommodations, destinations, hotels, apartments, campsites and cruises.

more than 751 549 reviews

no management response possible, not verified reviews

Founded in 1995, Venere is an OTA (Online Travel Agency) operating on a global scale. Venere is an Expedia brand.

more than 1 million reviews and 435 000 properties

no management response possible, verified reviews

VirtualTourist is a worldwide travel community for travelers and locals to share advice and experiences via reviews.

more than 1,8 million reviews and 262 077 properties

no management response possible, not verified reviews

WeekendDesk specializes in the online sale of short stays in Belgium, The Netherlands and France.

more than 1 500 properties

no management response possible, verified reviews

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Weekendjeweg.nl is a website for weekend deals within The Netherlands.

more than 250,000 reviews and 2 000 properties

no management response possible, verified reviews

Yelp is a very popular portal which allows its users to rate any kind of local business.

more than 77 million reviews 

no management response possible, not verified reviews

Zoover is a popular review site for Dutch travelers. It’s owned by HolidayCheck.

more than 1,7 million reviews and 280 000 properties

management response possible, verified reviews

This page provides an overview of the most popular website with hotel reviews. Most so-called online travel agencies (OTAs) feature guest reviews for the hotels on their website. There are also travel communities which allow their users to review hotels, restaurants and other places.

Almost all user reviews consist of a set of ratings and a written comment, sometimes split in a positive and negative section. The ratings often include topics like cleanliness, service, location, food, value for money and others. Most travel review portals use slightly different sets of ratings.

A majority of the hotel review portals has started to indicate whether a review comes is “verified”. This means the provider is verifying that the reviews has really stayed at the hotel.

This is not a complete list of all hospitality review sites and apps on the internet, but should provide you with a good overview of the most important ones. Please get in touch with us if you find missing or incorrect information. In case you need more information for research or journalistic purposes, please also contact us.