Our trusted partners

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Industries

 

Hotels & Hotel Groups
Tools for reputation management & guest surveys

Online Travel Agencies
Enhancing OTA sites/apps with review data & content

Destinations
Hospitality monitoring & marketing tools for DMOs, Tourism Boards & Authorities

Hospitality Service Providers
Performance tracking & prospecting tools for hotel-related providers

Hotel Software Providers
Data to build Online Reputation Management solutions

Products

 

Hotel Review Data API
Access to data from millions of guest reviews

Hotel Review Summaries
Auto-generated summaries of reviews for consumer sites/apps

Custom Reports
Analyzing review data for unique applications

Reputation for Hotels
Online tool to monitor and manage online guest reviews

Feedback for Hotels
A simple survey tool to gather real insights from guests

Technologies we employ

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Review Mining
Extracting reviews from websites around the world

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Natural Language Processing
Understanding what travellers write about

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Guest Experience Index
Creating a reliable index for hotel performance