Olery aims to provide the hospitality industry with insights and data generated from the millions of guests reviews published across the internet. With its applications, reports and APIs Olery is an valuable partner for hotels, restaurants, destination marketing organizations, travel agencies and hospitality software companies.
We continue to actively engage in an open dialogue with all of our customers, and continuously review and refine our products to make them even better. Get in touch with us if you have any questions or comments—we’d love to hear from you.
We were at a terrace café at a hotel in Amsterdam in July 2009. The sun was shining and it was a beautiful day. Unfortunately, the service was extremely bad. Our smartphones were lying on the table. It would have been second nature for us to share our experience through social media like Facebook and Twitter, but we weren’t sure how to reach out to the hotel directly. This was our lightbulb moment.
We thought about this from the perspective of the hotel manager. We were prepped to leave a bad review online—would the hotel manager ever see it, or be likely to respond? How do hotels deal with the opinions of their guests on Internet?
Hans Keukenschrijver, CEO (LinkedIn)
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Further contact info: +31 20 – 752 03 16, Olery B.V. (VAT number NL822739902B01), Gooimeer 6, 1411 DD Naarden, The Netherlands, email@example.com